Scope

This policy covers software licences (source code) sold on darkmintis.dev, including the Base starter kits. Payments are processed by Paddle, which acts as the merchant of record for these sales. Paddle handles the payment, the invoice and any applicable sales tax or VAT.

Software delivery and the right of withdrawal

All products are software, delivered immediately after purchase as a source-code download link sent to the email address used at checkout. By completing checkout, you request immediate access to the download and acknowledge that, where local consumer law allows it, you lose the 14-day right of withdrawal once the download has started.

When we refund

• The product is broken or materially different from its description. Contact us within 14 days of purchase, describe the problem, and give us a reasonable chance to fix it. If we cannot fix it, we refund the purchase.
• The download link never arrived or cannot be delivered. We resend it, or refund the purchase if delivery is impossible.
• You were charged twice for the same order. The duplicate charge is refunded.

When we do not refund

• Change of mind after downloading the source code. Delivered source code cannot be returned.
• The product does not include a feature that was never promised on the product page or in the included documentation.
• Problems caused by your own environment where the documented requirements were not met, provided we offered support to help resolve them.
• Requests made after 14 days for a defect that was not reported within that window.

Cancellation

Base starter kits are one-time purchases. There is no subscription to cancel, so no recurring charges apply. If a recurring product is introduced later, this policy and its product page will explain how to cancel before the next billing date.

How to request a refund

1. Email contact@darkmintis.dev from the address used at checkout.
2. Include your order or invoice ID (it is in the email Paddle sent you) and the product name.
3. Describe the issue, and attach a screenshot or error message if relevant.

We reply within 2 business days. Approved refunds are issued by Paddle to the original payment method, usually within 5-10 business days depending on your bank.

Refunds, chargebacks and licence

If an order is refunded or reversed, the licence for that product ends and you must stop using and delete the delivered source code and any working copies. Paddle may also handle disputes under its own buyer terms as merchant of record.

Contact

Refund and cancellation questions: contact@darkmintis.dev